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Online Survey

PCPdirect - Your Internet/Mail Order Pharmacy Service

We are in the process of looking at the services our pharmacy offers,to ensure that we meet your needs and expectations. With this in mind, we would be grateful if you could spend a couple of moments completing the questionnaire below. It should take no more than 5 minutes to complete, and the information given will be used by the pharmacy to make sure that the services we offer are what you would like to see.

Please be assured that all information will be used in the strictest of confidence and anonymously. Your contributions are gratefully received.

1. Do you use a pharmacy:
monthly weekly daily not at all?

2. If you do use a pharmacy, do you generally use the same pharmacy?
Yes No

3. Have you used an online pharmacy before?
Yes No

4. Were you able to find your way around our site easily?
Yes No

5. Do you find it easier to visit an online pharmacy rather than go to your local pharmacy?
Yes No

6. Please can you tell us one good thing about our pharmacy.


7 .Please can you tell us one thing about our pharmacy that you think could be improved.


8. Are there any services you would like to receive from our pharmacy that you are currently unable to access (our most common answers are walk in services and a telephone advice link).

9. Would you like the option of seeing your online/ mail order pharmacist face to face for a personal consultation?
Yes No


10. Did you find the payment system satisfactory?
Yes No


11. Did your order arrive in a satisfactory time; if not how long did it take?
Yes No

12. Are there any products or ranges you would like us to sell online e.g. toiletries?

13 . Would you use our pharmacy again?
Yes No

Thank you for completing this questionnaire, we are very grateful for your comments.

PCPDIRECT.CO.UK

PHARMACY SUPERINTENDENT PCP(TAMWORTH) LTD:
MR JEFF BAKER M.R.PHARMS (REG. 76898)
GROUP VAT REGISTRATION: 892216905
RPSGB PHARMACY REGISTRATION: 1090484
30 HOSPITAL STREET TAMWORTH STAFFORDSHIRE B797EB
TELEPHONE: 01827 702042
FAX: 01827 702041
EMAIL: INFO@PCPDIRECT.CO.UK